Shipping Policy
Shipping Policy
What is the delivery time?
The delivery period consists of two periods:
Processing Time:
Your order will be checked, approved, and packed within 1 business day after your purchase. Your package will then be prepared for shipping.
Delivery Time:
- 8-14 working days
All shipping times are excluding customs delays. During busy periods such as Christmas, Black Friday, and New Year, delays may occur.
WHAT IS THE SHIPPING COST?
We offer our customers free premium shipping in the UK. This includes insurance in case of theft, loss, or damage to the package.
WHERE IS MY PACKAGE?
Once your package is shipped, you will receive an email with a tracking number.
You can track your order here: [INSERT YOUR ORDER TRACKING WEBSITE LINK] (Use TrackingGenie).
For logistical reasons, the shipment may be sent in multiple parcels.
MY TRACKING NUMBER IS NOT WORKING?
It may take up to 5 business days for the location to be updated. We ask for your patience.
If the tracking provides no information, please contact us.
Privacy Statement
Privacy Policy
This Privacy Policy describes how JUULSfashion.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit the Site or make a purchase on the Site.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "Personal Information." Please see the list below for more details on the personal information we collect and why.
Device Information
Examples of collected personal information: browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the site.
Purpose of Collection: To load the site accurately for you and to conduct analysis on site usage in order to optimise our site.
Source of Collection: Automatically collected when you visit our site using cookies, log files, web beacons, tags, or pixels.
Disclosure for Business Purposes: Shared with our processor, Shopify.
Order Information
Examples of collected personal information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of Collection: To provide products or services to you.